Privacy Policy

Last Updated: March 20, 2026

Granite Solutions LLC ("Granite Solutions," "PagePry," "we," "us," or "our") operates PagePry, including pagepry.com, our developer-facing web scraping APIs, website screenshot APIs, dashboards, and related services (collectively, the "Services").

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you use our Services, create an account, visit our website, communicate with us, or otherwise interact with PagePry.

By using the Services, you acknowledge that your information will be handled as described in this Privacy Policy.

1. Who We Are

Granite Solutions LLC 5540 Forest Hill Ave Richmond, VA 23225 United States

2. Scope of This Policy

This Privacy Policy applies to personal information we collect through:

  • pagepry.com and related web pages;
  • user registration, account administration, and team workspaces;
  • our APIs and developer dashboard;
  • billing, support, and communications;
  • analytics, cookies, and similar tracking technologies.

This Privacy Policy does not govern third-party websites, services, or content that are not operated by us, even if they are linked from our Services.

3. Information We Collect

We collect the following categories of information.

A. Account and Profile Information

When you create an account or are invited to a shared workspace, we may collect:

  • name;
  • email address;
  • phone number;
  • username;
  • password or authentication credentials;
  • organization or workspace information;
  • role or permissions within a team workspace.

If you choose to sign in using Google OAuth, we may receive basic profile and authentication information from Google consistent with your account permissions.

B. Billing and Subscription Information

If you sign up for a paid plan or trial, we may collect subscription and billing information, such as:

  • billing contact details;
  • plan type;
  • subscription status;
  • invoice and payment status;
  • limited payment-related metadata provided by our payment processor.

Payment card information is processed by Stripe. We do not intend to store full payment card numbers on our own servers.

C. API and Usage Information

When you use our Services, we may collect technical and usage data, including:

  • IP address;
  • browser type;
  • device information;
  • operating system;
  • referral URL;
  • pages viewed;
  • timestamps;
  • account activity;
  • API request metadata;
  • log data related to service performance, abuse prevention, and troubleshooting.

D. Customer Input and Output Data

When you use our APIs, we may collect and process:

  • target URLs, typically publicly accessible URLs;
  • request parameters, such as geolocation or proxy preferences;
  • temporary outputs generated by the Services, such as scraped results or screenshots;
  • limited logs related to the execution of jobs.

We do not permit customers to submit sensitive personal information, authentication credentials, tokens, cookies, or URLs requiring login or other authentication.

E. Communications

If you contact us, subscribe to updates, respond to surveys, or interact with support channels, we may collect:

  • your contact information;
  • the contents of your message;
  • support history;
  • any attachments or materials you choose to send us.

F. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, remember preferences, analyze usage, measure performance, and support marketing and retargeting activities.

These technologies may collect information such as:

  • browser identifiers;
  • device identifiers;
  • IP address;
  • pages visited;
  • referring pages;
  • user interactions with the site.

4. How We Use Information

We use personal information for the following purposes:

  • to provide, operate, maintain, and improve the Services;
  • to create and manage accounts and shared workspaces;
  • to authenticate users and secure accounts;
  • to process subscriptions, billing, and payments;
  • to provide customer support and respond to inquiries;
  • to send transactional messages, including receipts, billing notices, service notices, and usage alerts;
  • to send marketing communications, product updates, and promotional emails, subject to applicable opt-out rights;
  • to analyze usage, measure performance, and understand how users interact with our website and Services;
  • to detect, investigate, and prevent fraud, abuse, misuse, and violations of our terms or policies;
  • to enforce our agreements and protect our legal rights;
  • to comply with legal obligations, lawful requests, and law enforcement process;
  • to back up, restore, and preserve business continuity and security.

5. Legal Bases for Processing (EEA/UK)

If the GDPR or UK GDPR applies to our processing of your personal data, we rely on one or more of the following legal bases, depending on the context:

  • Contract: where processing is necessary to provide the Services, manage your account, process payments, or perform our obligations to you.
  • Legitimate interests: where processing is necessary for security, fraud prevention, product improvement, analytics, internal administration, support, and business operations, provided those interests are not overridden by your rights.
  • Consent: where required for certain cookies, marketing activities, or other processing for which consent is the appropriate legal basis.
  • Legal obligation: where processing is necessary to comply with applicable law, regulations, court orders, or lawful requests from public authorities.

6. Cookies, Analytics, and Advertising

We use cookies and similar technologies for several purposes:

  • Essential cookies to operate the website and support core functionality;
  • Analytics cookies and tools to understand usage and improve our Services, including PostHog;
  • Advertising and retargeting technologies to measure campaigns and show relevant marketing.

You can manage cookies through your browser settings and, where available, through site-level choices we provide. Blocking certain cookies may affect site functionality.

We may also send promotional emails. You can opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us at info@pagepry.com.

7. How We Share Information

We may disclose personal information to the following categories of recipients:

A. Service Providers and Processors

We may share information with vendors and service providers that help us operate the Services, such as:

  • AWS;
  • Cloudflare;
  • Stripe;
  • Google OAuth;
  • PostHog;
  • Datadog;
  • Intercom, if implemented;
  • email, hosting, infrastructure, monitoring, and support providers.

These providers may process information on our behalf for the purposes described in this Privacy Policy and subject to appropriate contractual restrictions.

B. Team Workspaces

If you are part of a shared account or workspace, certain account and administrative information may be visible to authorized members or administrators of that workspace.

C. Legal Compliance and Protection

We may disclose information where we believe doing so is necessary to:

  • comply with law, regulation, subpoena, court order, or lawful government request;
  • enforce our terms, policies, or agreements;
  • detect, prevent, or address fraud, abuse, security incidents, or technical issues;
  • protect the rights, property, or safety of PagePry, our users, or others.

D. Business Transfers

We may disclose information in connection with an actual or proposed merger, acquisition, financing, asset sale, reorganization, bankruptcy, or similar corporate transaction.

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

In general:

  • account, usage, and service-related data may be retained for up to 30 days;
  • temporary API outputs, logs, and related records may be retained for up to 30 days;
  • support and communications records may be retained for up to 30 days, unless longer retention is needed for dispute resolution, security, or legal compliance;
  • billing and transaction-related records may be retained as needed to meet tax, accounting, legal, and audit obligations;
  • backup copies may persist temporarily until overwritten in the ordinary course of our backup processes.

If you delete your account, we will delete or de-identify active account data promptly, subject to limited retention required for security, billing, fraud prevention, legal compliance, dispute resolution, and backup integrity.

9. Data Deletion and Account Closure

You may delete your data by deleting your account, where that functionality is available.

Please note that deletion from active systems may not result in immediate removal from backups or archived systems. Backup copies will be deleted or overwritten according to our normal retention cycle, unless longer retention is required by law or for legitimate business purposes such as security or fraud prevention.

10. Your Privacy Rights

Depending on where you live, you may have privacy rights under applicable law.

A. EEA and UK Rights

If you are located in the EEA or UK, you may have the right to:

  • be informed about how your personal data is used;
  • access personal data we hold about you;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing;
  • request portability of certain personal data;
  • object to certain processing, including direct marketing;
  • withdraw consent where processing is based on consent;
  • lodge a complaint with your local data protection authority.

We may request information necessary to verify your identity before responding to a request.

B. California Privacy Rights

If you are a California resident, and to the extent the California Consumer Privacy Act applies, you may have the right to:

  • know the categories and specific pieces of personal information we have collected about you;
  • know the categories of sources, purposes, and third parties involved in our processing;
  • request deletion of personal information, subject to exceptions;
  • request correction of inaccurate personal information;
  • opt out of the sale or sharing of personal information;
  • limit certain uses of sensitive personal information, where applicable;
  • receive equal service and pricing even if you exercise your privacy rights.

We do not sell personal information for money. However, because we use retargeting and similar advertising technologies, some disclosures involving cookie or device identifiers may be considered "sharing" for cross-context behavioral advertising under California law. If applicable, California residents may exercise opt-out rights through our designated privacy choices mechanism.

C. How to Exercise Rights

To submit a privacy request, contact us at info@pagepry.com.

We may take reasonable steps to verify your identity before fulfilling a request. We may deny or limit requests where permitted by law, including where we cannot verify your identity, where an exception applies, or where the request would adversely affect the rights and freedoms of others.

11. International Data Transfers

PagePry is operated in the United States. If you access the Services from outside the United States, including from the EEA or UK, your personal information may be transferred to, stored in, and processed in the United States.

Where required by applicable law, we will take steps designed to provide an appropriate level of protection for personal data transferred internationally.

12. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No method of transmission over the internet or method of storage is completely secure. Accordingly, we cannot guarantee absolute security.

13. Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If we learn that we have collected personal information from a child under 13 without appropriate authorization where required, we will take steps to delete that information.

14. Third-Party Services

Our Services may integrate with or link to third-party services. Their privacy practices are governed by their own policies, not this Privacy Policy.

For example, payment processing is handled by Stripe, and authentication may involve Google OAuth.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated version here and update the "Last Updated" date above. Where required by law, we will provide additional notice or obtain consent.

16. Contact Us

If you have questions about this Privacy Policy or want to submit a privacy request, contact us at:

Granite Solutions LLC 5540 Forest Hill Ave Richmond, VA 23225 United States